Privacy
policy

1. Scope

This website is operated by Geelen Counterflow. It is important for us that we create and maintain an environment where our relations feel comfortable that their information will not be misused.

We comply with the applicable data protection laws, such as the General Data Protection Regulation 2016/679, AVG 2018 and national data protection laws. These data protection laws relate to the protection of your personal data and grants you rights in respect of your personal data.

This policy aims to tell you which personal data we collect from you and how your data will be used following the use of our website to try to ensure you the proper handling of your data.

2. What personal data is collected

You do not have to provide your personal data in order to use most of our website.

For the purposes as mentioned hereafter, Geelen Counterflow  may gather and process the following categories of personal data about you when completing forms on our website:

• Name and Company name
• Country
• Phone number
• E-mail address

Furthermore, we may also collect, and process information obtained through our websites or the devices you are using. This information can be information from cookies, web beacons or from the internet. This information will be gathered automatically and may be the website that you have visited before browsing our website or the website that you are visiting after ours. We may also collect information on which pages of our website you are visiting, your IP addresses, type of browser, access times, operating system. This information is aggregated and is not used to identify you. You can find out more about how we do that in the articles on the use of cookies;

Geelen Counterflow may also collect publicly accessible information in order to verify information we have collected and to manage and expand our business.

3. Why do we collect this information

Geelen Counterflow collects the abovementioned information to understand your needs and to provide you with a better service, and more specifically we collect your information for the following purposes:

• Your personal data will be used to respond to your (online) queries about our products or services, to provide you with information on our products, and to follow-up offers;
• Provide the products and services you have ordered;
• Meet legal, regulatory and compliance obligations and requirements;
• Process your personal data for specific purposes as mentioned on specific forms as published on our website, on written notices or via e-mail; like job vacancies etc.

4. How will your information be used and shared

Your personal data will not be sold or rented to third parties.

We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.

5. How we use cookies

Some features of this website are designed to give you a better online experience on our website and will only work if we use cookies. We also use cookies to collect information about your online preferences. Cookies are text files which contain small pieces of information, sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. They will be stored on your computer, tablet or phone when you visit a website.

Cookies may contain identifying information. Cookies enable us to gain information about the use of its websites. This information may be analysed by third parties on our behalf.

Google Analytics

We also use third party services such as Google Analytics to collect information about visitors to our websites. This information is aggregated to determine number of visits, average time spent, pages viewed, etc. We use this information to measure site usage, as well as to improve the content and value of our site.

More information about the way Google processes your information is here: https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20160909.html. If you wish to disable Google Analytics on your browser, please follow https://tools.google.com/dlpage/gaoptout?hl=en.

6. Rights of Data Subjects

You are entitled to see the information held about you and to obtain a copy of the information we hold. If your personal data have been changed, you are entitled to ask us to rectify or complete or erase the outdated, incorrect or incomplete data we have about you.  Furthermore, you have the right to restriction of the processing of your data and to object to the processing of your personal data.

We may require you to provide verification of your identity to ensure that you have a legitimate right to make the request and to verify that we provide the answer to the person that has the legitimate right to send us one of the abovementioned requests and to obtain the information.

Please note that in certain circumstances as provided by law we may withhold access to your information or that we may not grant your request where we have the right to do so under applicable data protection legislation.

If you wish to obtain more information regarding the processing of your personal data or if you wish to exercise your rights, please contact us at info@geelencounterflow.com.

You have the right to lodge a complaint with the competent supervisory (data protection) authority.

7. Security

Geelen Counterflow is committed to trying to make sure that your information is secure. We have implemented reasonable technical and organisational measures to secure your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. You should, however, remember that the internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.

This website may contain links to third party websites. Geelen Counterflow is not responsible for the content of these websites and is not responsible for the privacy standards and practices of that third party. We recommend you read and understand the relevant privacy policies of these third parties and their websites before you accept their cookies and visit their website to ensure yourself that your personal data is sufficiently protected.

8. Changes to this policy

Geelen Counterflow may amend and update this policy from time to time to ensure that the policy represents the way we process your personal data at that time. We will place an updated version of this policy on the same webpage and will automatically be effective when published. Please return to this webpage regularly to ensure that you are always aware of the information we collect and process, how your data is being used, in which circumstances, and in which cases we will share your data with third parties.